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Limits
Exclusions
Exclusions
Our liability is $2.00 CAD per pound of the actual damaged portion of the shipment, not the weight of the entire shipment.
Maximum of $250,000 CAD for extra valuation loss insurance.
The minimum Claim amount is $150.00
Deductibles for Extra Valuation
Deductibles are applied based on the details and value of your claim, and can range from $500 to $5,000.
The claim must be submitted within 7 days of delivery and
include the following documents:
- Proof of Delivery with claim notations (to be inspected or concealed notations will not be accepted)
- Original Bill of Lading
- A commercial invoice stating the value of the damaged goods
- Replacement cost invoice
- Moto Claim form
- Supporting pictures and documents
- Freight invoice must be paid for the claim to be initiated
Exclusions
Exclusions
Exclusions
Your shipment must be professionally packaged to protect against the freight being handled, transferring stations, and the general transportation environment utilizing forklifts.
Unprotected freight and damaged packaging claims are excluded and will be denied coverage.
- Alcoholic Beverages
- Tobacco products
- Automobiles or Motorized Vehicles
- Glass
- Personal Effects
- Household goods
- Live Plants or Animals
- Perishable goods
- Works of Art
- Artifacts
- Firearms
- Used Goods